How to Monitor Your System

Every inverter we install comes with monitoring software accessible via a smartphone app or web portal. You can see live generation, daily and monthly totals, export and import figures, and battery state of charge if fitted. Checking it monthly is the most reliable early warning system available to you.

What to look at each month

Compare your monthly generation against the estimate from your design report. Small variations are normal — an overcast month generates less. If your system is generating 20%+ below estimate across a clear month, something may be wrong. The monitoring app shows which string or panel is underperforming if the inverter supports string-level monitoring.

Popular monitoring platforms

• Givenergy — comprehensive app with live power flow, battery SOC, import/export graphs, and tariff scheduling
• SolarEdge — strong panel-level monitoring via DC optimisers; detailed fault reporting
• SMA Sunny Portal — established platform for SMA inverters; web and app access
• Solis Cloud — available for Solis inverters; basic but functional

Alerts and fault notifications

Set up push notifications or email alerts in your monitoring app. Most platforms alert you if the inverter goes offline or generation falls below a threshold. An offline inverter alert on a clear sunny day warrants a check — it could be a Wi-Fi dropout or a hardware fault.

When to call us

If generation is consistently below expectations over two weeks and the monitoring app shows an error code, contact your installer. Keep a note of the error code displayed on the inverter or in the app — this speeds up diagnosis significantly. Systems still under warranty cover fault investigation at no extra cost.